At cards4heroes.com, LLC, we appreciate your business and respect your privacy. To that end, we want you to understand how we protect your personal information.
Please note that this Policy applies to the cards4heroes.com web site only. It does not apply to the web sites of other companies or organizations to which we may link. You should carefully review the privacy policies of those web sites to see how they will treat your personal information.
Adopted: 5/12/05; Rev'd 9/2/06; Rev'd 5/9/09, Rev'd 6/10/16, Rev'd 5/14/19
INFORMATION WE COLLECT:
We collect personal information that you choose to provide voluntarily when you use this site. This information is collected when you place orders, you contact us for information or customer service issues, or you make other submissions via this site. The information collected usually consists of your name, address, email address, phone number, credit card information, if applicable, or other banking information, and shipping information, including the names, addresses, and phone numbers of your intended recipients.
Technology we use will also collect information about the type of browsers customers use, from where they may have been referred to our site, the pages they viewed and other similar information that allows us to make improvements in the design, content and functionality of our site.
Information provided by you through our storefront is protected because our servers use Secure Socket Layer (SSL), an advanced encryption technology that protects the storage and transfer of data from unauthorized parties.
HOW WE USE YOUR INFORMATION:
We use your information to create an account at our store; take and confirm orders and payments for orders; fulfill your orders; respond to your inquiries; communicate special offers to you if you elect to receive them; find and stock products you want and otherwise customize and enhance your shopping experience.
We DO NOT sell or rent your personal information to third parties under any circumstances. We will share customer information only with our agents, representatives, service providers and contractors for limited purposes, such as fulfilling customer orders, completing credit card or other banking transactions, providing a personalized shopping experience for you, communicating with you, and providing customer service to you. Apart from these purposes, we will never share your personal information with any other third party unless we have your express permission. We may share aggregated demographic and statistical information with partners, but this information is not linked to any personal information that can be used to identify any individual person.
Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law or we believe that such action is necessary to: (1) comply with legal process such as a search warrant, subpoena, or court order; (2) protect the company's rights and property; or (3) protect against misuse or unauthorized use of our web site. We will not have any legal liability for such disclosures.
Further, in the event that cards4heroes.com, LLC is ever sold, acquired, merged, liquidated, reorganized or otherwise transformed, we reserve the right to transfer our user databases, including any personally identifiable information contained therein, to a third party who acquires part or all of our assets. In such an event, we will prominently place a notice of the sale or transfer on the homepage of our web site.
PLEASE USE COMMON SENSE ON THE INTERNET:
Unscrupulous people are always looking for ways to use the information that is on the internet for their own devices. Please be aware that email, for example, is generally not a secure form of communication. So, always beware of email scams where unknown persons request your credit card information or other banking information. You should only provide such information to us through our secure storefronts and you should never send it to us in an email. We will never ask you to share your credit card or banking information via an email. If someone emails you purporting to be from cards4heroes.com and requests your credit card or banking information to be emailed back, contact us immediately and do not provide any information to the sender. To verify that a page you are on is secure, check the browser page for a title that begins with the prefix "https" (not "http"), or look for the security key or lock icon at the bottom of your browser and make sure it is locked shut. Or, you may click on the security seal, found at the top of the left-hand column on most of our shopping pages, or above on this page.
The USPS continues to have shipping delays. Please have patience with them. Our shipping estimates are estimates only and may not reflect actual current USPS shipping times.