My Account
Return to main FAQ page.

How to Contact Us . . .

Email: info@cards4heroes.com

When you email us, please make sure you add our email address to your spam filter's safe list, and provide a phone number. If your spam filter blocks our response (or email delivery fails for other reasons, such as your mailbox is full) we will not be able to reach you without alternative means of contacting you.

Fax* or Phone TOLL FREE: 1-877-640-8206

*To fax, just dial and press the "send" or "start" button on your fax machine. Our technology can distinguish between fax and voice calls.

Voice mail is available 24 hours a day. If our line is busy or you are calling after business hours, please leave a message so we may return your call.

Regular Business Hours:

Our online store is open 24/7/365.
Voice mail service is also available 24/7/365.

Live Customer Service is available:
Monday - Friday 9:30 am to 3:30 pm Eastern Time

We are closed in observance of the following holidays:
(please note there is no shipping on these days):

New Year's Eve & New Year's Day
Good Friday through Easter Sunday
Memorial Day
Independence Day (July 4th)
Labor Day
Patriot Day
Veterans Day
Thanksgiving
Christmas Eve & Christmas Day

There is also no shipping on these federal postal holidays, although we are open for business on these days:

Martin Luther King, Jr. Day
President's Day
Columbus Day

Mail:

cards4heroes.com, LLC
9552 E. Highland Road #30
Howell, MI 48843

Please note, cards4heroes.com is an online store only. This address is for mailing purposes only. There is no retail store at this address.

If you are contacting us about a return . . .

If you need to return an item, please review the instructions for returns, and email us promptly at returns@cards4heroes.com for a return authorization number. Requesting an RMA through a different email address may delay our response to your request.

If you are contacting us about the status of an order . . .

If you are contacting us about an order you have placed, please email us at orders@cards4heroes.com and provide:

your order number,
your name,
your address,
your email address, and
your phone number.


Basket Preview
Quantity in Basket: none

Special Discounts:

Check out our Home page for the current special and Save!


All greeting card orders receive FREE Patriotic Stickers! Use them as envelope seals. Plus, orders of $30 or more receive a FREE Gift!
(offer good while supplies last)
(option presented during checkout if your basket qualifies)


We donate a portion of our profits to military-related charities!


Need large quantities for troop support or veteran outreach efforts? Learn about discounts for Bulk Orders.


Customer Testimonials:

"The quality of your cards and gifts, the pictures and verses, show that you truly care about our veterans and our current military personnel and their families. You are to be congratulated for filling an important need with such dedication. The array of choices is great. You have thought of everything and everyone! Thanks."
--T. Gregory, Renton, WA

"Thanks so much for the great customer service. Very few companies Ive dealt with have gone out of the way to provide the service that you have provided us. In this day and age, its refreshing to deal with a company that treats its customers as valued customers, and not just an income source or a distraction to their day."
--Walter N., York, PA

"Thank you so much for your prompt service and shipping , My wife was trilled with the stained glass service star banner , We have two boys in the Air Force and she loves having this to show it."
--Kerry B., Commerce, MI

"I just wanted to let you know how pleased I am with the Christmas cards. I bought them to send to my fellow Marine Moms. The cards are beautiful and the verse inside is beautiful as well. Thank you for your wonderful products and extremely prompt service."
--Cassandra D., East Bend, NC Proud Marine Mom

"To see the beautiful cards you included brought tears to my eyes. I just want you to know I will always have your email address in thought when I am at any function so the Friends and Family of any one serving will have the perfect cards and gifts to send to our guys and girls."
--M. E., New Castle, DE

Read More Testimonials

Do you want to send a card to a deployed soldier in harm's way, but have no idea where to send it or how to send it? Visit AnySoldier.com to find addresses of American troops who would like your support! This charity connects Americans with deployed soldiers, marines, sailors, airmen and coasties, too!


Sign Up for Our Newsletter Today!

* required

*



*



Email Marketing by VerticalResponse